MINDLEADERS Courses

 

A PDF Catalogue of all online courses is available
by clicking here

 

Note: MindLeader courses are standalone courses and are not eligible for credit through the University of Phoenix

Business Skills Development Courses

Business Ethics Series

This series provides a common sense, practical approach to doing good work, emphasizing the need for people to prepare in advance for ethical dilemmas. The series takes an honest, realistic view of how managers can help improve ethical behavior in the rushed, output-driven business environment. This four-course series includes the following modules:

• What You Don’t Know Can Hurt You
• Everyday Ethical Dilemmas
• Ethical Dilemmas and the Law
• Individual Values, Organizational Values

 MLS_bethic – Course Fee US $136 - To Purchase Click here

 

Fundamentals of Business Management Series

This series provides participants with basic theories, skills and tools they can use to improve their performance as managers. This three-course series includes the following modules:

• Management in Perspective
• Functions of Front-Line Management
• Managerial Finance and Accounting

 

MLS_bizmng – Course Fee US $136 – To Purchase Click here

 

 

 

Building Relationships Series

This series helps participants build bridges and improve business relationships, networking skills and effective communication. This three-course series includes the following modules:

• Socializing at Work
• Understanding Behavioral Intentions
• Choosing Your Approach

 

MLS_bldrel – Course Fee US $136 _ to Purchase Click Here

 

 

Effective Business Communication Series

This series teaches the writing skills participants will need to effectively communicate in a business setting. They’ll learn how to prepare for a writing task, and they’ll discover strategies and skills for effective word choice, sentence building and paragraph design.

This seven-course series includes the following modules:

• The Planning Worksheet
• Writing Skills
• Patterns of Development
• Letters
• Memos, E-mail and Other Communications
• Reports
• Documentation

 

MLS_buscom – Course Fee US $136 – To Purchase Click here

 

 

 

Certified Business Analysis Professional (CBAPv2) Series

Prepare for your Certified Business Analysis Professional™ certification and learn everything you need to pass the exam on your first try! This study guide series is based on the BABOK® Guide v2.0, and topics include requirement planning, management, elicitation and analysis, solution assessment and validation, and underlying fundamentals. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback.

• Plan the requirements elicitation activities
• Manage changes to the requirements
• Lead focus groups
• Analyze business documentation
• Present requirements information
• Conduct feasibility studies
• Select and prioritize projects
• Create a business domain model
• Validate and verify the project requirements
• Evaluate technology options
• Apply management skills
• Describe the fundamentals of leadership
• Complete the practice exam questions

 

Course Fee:  US $136 – To Purchase Click here

 

 

Customer Service Series

This series is designed to help users create and maintain good customer service skills. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department with useful tools for providing excellent customer service. This five-course series includes the following modules:
• Defining Service
• Communicating
• Fixing Problems
• Building a Department
• Tools of the Trade

 

MLS_cuslib – Course Fee US $136 – To Purchase Click here

 

 

Dealing With Difficult People Series

This series presents strategies for handling interpersonal tension in the workplace. In each course, participants will gain insight into analyzing situations, determining the best courses of action and resolving problems. Scenarios and examples include working with difficult people in any organizational situation — supervisors, peers and subordinates. This seven-course series includes the following modules:

• Managing Against the Odds
• Consideration
• Attitude
• Trust
• Power
• Communication
• Responsibility

 

MLS_diffip – Course Fee US $136 – To Purchase Click here

 

 

Doing Business in China Series

In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In… courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts.

• Describe how cultural intelligence can help you through the formality of Chinese business etiquette
• Define the concepts of guanxi and mianzi and their importance in Chinese culture
• Apply cultural intelligence as you make plans to do business in China
• Choose culturally appropriate behavior and modes of communication when meeting Chinese associates
• Describe the etiquette typical of a Chinese banquet, from beginning to end

 

Course Fee:  US $136 – To Purchase Click here

 

 

Doing Business in India Series

In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In… courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts.

• Discuss some of the operant values that affect your ability to connect with your Indian business associates
• Describe ways to prepare for a business trip to India
• Describe a typical first-time business meeting with Indian associates
• Describe a dining experience in an Indian home
• Identify considerations for hosting Indians

 

Course Fee:  US $136 – To Purchase Click here

 

 

Effective Presentations Series

Public speaking is a frightening task to many people, but it’s also a crucial tool for career success. This series offers tips to help participants prepare and deliver more powerful presentations. This four-course series includes the following modules:

• Preparing for a Presentation
• Developing an Effective Message
• Improving Delivery Skills
• Using PowerPoint and Other Visuals

 

MLS_efpres – Course Fee US $136 – To Purchase Click here

 

 

 

E-Mailing Your Way to the Top Series

E-mail has become so prevalent in the workplace that we seldom think about it, and yet it is the medium co-workers see you through most often. How can your e-mails speak for you clearly, effectively and potently? This series walks participants through building e-mail subject lines and messages that are effective and respect office etiquette. Users will also learn about e-mail safety and how to avoid threats like viruses and phishing, as well as how to think about e-mail confidentiality and legal security. This two-course series includes the following modules:

• Managing Your Inbox

• Writing Effective E-Mails

 

MLS_ematop – Course Fee US $136 – To Purchase Click here

 

 

Grammar Series

This series is designed for users who want to improve their grammar skills in a business setting. It examines sentence structure in detail, including parts of speech, subject/verb agreement, use of pronouns and irregular verbs. Punctuation is also discussed, and advanced topics include pronoun types, adjectives and adverbs, colons and semicolons, other punctuation, and modifiers. This four-course series includes the following modules:

• Fundamental Sentence Structure
• Punctuation
• Complex Sentence Structures
• Advanced Grammar

 

MLS_grambb – Course Fee US $136 – To Purchase Click here

 

 

Innovation in the Workplace Series

Creativity can achieve more than just spark the next big idea for an organization. It’s also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series helps participants build their creativity and encourage it in others in productive ways that help the organization’s bottom line. This six-course series includes the following modules:

• Defining Innovation and Determining Your Point of View
• Identifying the Enemies of Ideas and Innovation
• Asking Questions
• Harnessing Energy
• Creating Ideas
• Measuring Success

 

MLS_innova – Course Fee US $136 – To Purchase Click here

 

 
Instructional Design Series

This series teaches participants the basics of the instructional design process. Participants will discover how to identify the need for instruction and analyze the content. Best practices for designing, planning, implementing and evaluating instruction will help prepare participants for creating instructional programs. This five-course series includes the following modules:

• Process, Needs and Roles
• Analysis and Objectives
• Design Concepts
• Planning and Implementation
• Evaluation

 

MLS_insdes – Course Fee US $136 – To Purchase Click Here

 

 

Basics of Business Math Series

This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios and percentages, as well as provides instruction on the use of a calculator for business applications. This six-course series includes the following modules:

• Fractions
• Decimals
• Calculator
• Equations
• Percents
• Reports

 

MLS_mathbb – Course Fee US $136 – To Purchase Click here

 

 

Managing Change Series

Change is an undeniable aspect of today’s business world. The leaders of any organization are called upon to guide their teams through the change process and to provide a critical bridge between the old way of doing things and new work practices. This series shows managers the three major elements of leadership in times of significant change — the need to refocus, to lead the team and to work effectively with individual team members. This three-course series includes the following modules:

• Refocusing Yourself
• Leading the Team

• Working With Individuals

 

MLS_mngchg – Course Fee US $136 – To Purchase Click here

 

 

Management Skills Introduction Series

This series teaches participants core management skills. Participants will be able to apply their knowledge to the successful management of projects, people and time. This seven-course series includes the following modules:

• Ready, Set, Manage!
• Motivating
• Planning
• Communication
• Getting Input
• Dealing With Challenging People and Times
• Building Success

 

MLS_mngskl – Course Fee US $136 – To Purchase Click here

  

 Motivation Methods and Strategies Series

This series provides insight for motivating team members in the workplace. Participants will understand principles for leading and coaching employees and will discover methods of motivating a team by rewarding top performers, correcting weak performers and building trust. Participants also will become familiar with established psychological theories that support these motivational strategies.

 

MLS_motive – Course Fee US $136 – To Purchase Click here

 

 

Motivation Series

This series presents the concepts of providing motivation for employees and discusses developing a vision, a common goal and direction for workers. Topics covered include using effective communication, conducting effective meetings and encouraging creative problem-solving. The series also discusses how leaders can reward effort and correct mistakes without damaging motivation. Other topics examined include time and stress management, training and education, and building trust. This five-course series includes the following modules:

• Leading With a Vision
• Communicating
• Rewarding and Correcting
• Performance and Training
• Building Trust

 

MLS_motlib – Course Fee US $136 -To Purchase Click here

 

 

Negotiating Series

This series presents strategies for negotiating in business and daily situations. It covers techniques for developing a negotiation plan, evaluating the opposition, and taking advantage of body language, props, timing, questions and correspondence. It presents strategies for gaining control in negotiation situations, as well as effective methods of moving past obstacles and closing a negotiation. Several everyday negotiation scenarios are explored, with tips for effective negotiation techniques to apply to these situations. This four-course series includes the following modules:
• Negotiating Techniques
• Gaining Control
• Closing the Deal
• Everyday Negotiations

 

MLS_ngolib – Course Fee US $136 – To Purchase Click here

 

 

Communicating With Power Series

Most jobs include working with people who are co-workers from across the company (or even from other companies). Many times, doing a job properly depends upon other people doing the things or having the information you need. This series discusses how to spark action from and motivate others, especially those who are not in a direct line of command with you. This series has more courses coming soon. This three-course series includes the following modules:

• Elements of Powerful Communication
• Persuasive Appeals
• Modes of Persuasion

 

MLS_pocomm – Course Fee US $136 – To Purchase Click here

 

 

Project Management From a People Perspective Series

This series goes beyond the basic mechanics of project management and focuses on the people side of projects. It helps participants develop a deeper understanding of interpersonal dynamics that can make them more effective in leading a project team. Look to this series for topics such as building a team, leading a team, influencing team members across departments, communicating, documenting and balancing multiple projects. This series has more courses coming soon. This three-course series includes the following modules:Working Across Departments
• Building and Leading a Team
• Managing Project Stakeholders

 

MLS_pmeffe – Course Fee US $136 – To Purchase Click here

 

 

Project Management Professional Certification 2005 Series

This series complements the Project Management Body of Knowledge (PMBOK) in preparing participants for the Project Management Professional (PMP) certification exam. This series provides participants with an understanding of the exam and how the Project Management Institute (PMI) views the topical areas associated with the initiation, planning, execution, monitoring and control, and closeout of projects. This seven-course series includes the following modules:

Project Management Framework and Initiating the Project

• Project Planning
• Project Execution and Quality Management
• Project Monitoring and Control
• Project Closing
• Professional Responsibility
• Practice Exams

 

MLS_pmp5up – Course Fee – US $136 – To Purchase Click here

 

 

Project Management Professional Certification 2009 Series

The more important a project, the more it needs a standardized system to plan and organize it to be completed efficiently. The Project Management Institute’s PMP (Project Management Professional) certification is the industry-leading standard for verifying a project manager’s ability to successfully shepherd projects from beginning to end. This study guide will prepare you to initiate, plan, execute, monitor, control, and close a project using project quality standards as laid out in the fourth edition of the Guide to the Project Management Body of Knowledge (PMBOK). This series of courses will address all the objectives needed to pass the Project Management Professional Certification 2009.

• Recognize the importance of Project Initiation
• Explain what makes a WBS so important to a project
• Describe how effective risk management can impact a project
• Explain the importance of good communication skills
• List the key PMI quality management principles
• Recognize who is responsible for managing stakeholder expectations
• Describe Project Scope Management
• Describe the purpose of performance reporting
• List the criteria necessary to ensure project closure
• Describe the methods for ending a procurement or project
• Explain the difference between aspirational and mandatory standards
• Take the PMP exam

 

Course Fee US $136 – To Purchase Click here

 

 

Project Management Series

This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle. It also looks at factors that affect cost and quality. The project manager’s role is explored in detail, and strategies for defining the project are examined. Tasks such as developing the work breakdown structure, estimating and scheduling resources, scheduling computations, and tracking project activities are discussed. The closeout phase of a project is also covered. Other topics include formalizing project management standards, developing a project team and strategies for becoming a more effective project manager. This 12-course series includes the following modules:

• Project Management Overview
• Understanding the Project Manager’s Role
• Defining the Problem
• Determining the Strategy
• Developing the Work Breakdown Structure
• Estimating and Scheduling Resources
• Understanding Scheduling Computations
• Tracking Project Activities
• Closing Out the Project
• Formalizing Project Management Standards
• Developing Project Teams
• Ensuring Your Own Effectiveness

 

MLS_projmg- Course Fee US $136 – To Purchase Click here

 

 

 

Sarbanes-Oxley Act Series

The Sarbanes-Oxley Act of 2002 (SOX) will have a long-lasting effect on the governance and financial accountability of publicly held companies. This series provides participants with an overview of SOX. Participants will master guidelines for making company policies, procedures, systems and controls SOX compliant. They will also examine management certification responsibilities and noncompliance penalties under SOX. This two-course series includes the following modules:

• Overview, Disclosures and Reporting
• Standards, Regulations and Penalties

 

MLS_sarbox – Course Fee US $136 – To Purchase Click here

 

 

Sexual Harassment in the Workplace Series

This series works to educate managers and others about the causes and effects of sexual harassment in the work environment. It examines the elements that define behavior as harassment, methods that can be used to prevent it from occurring and ways to deal with the situation if it happens.

As of August 2007, the MindLeaders Sexual Harassment in the Workplace courses comply with the following legislation: California Government Code 12950.1 (AB 1825); California Code of Regulations 7288; Connecticut General Statute Section 46a-54-204; and Maine Revised Statute, Title 26, Section 807. This four-course series includes the following modules:

• Why Can’t We All Just Get Along
• Defining Sexual Harassment
• Preventing Sexual Harassment
• Responding to Sexual Harassment

 

MLS_sharss – Course Fee US $136 – To Purchase Click here

 

 

Stress Management Series

Stress is among the most common and harmful issues people in the working world face. The information, practices and exercises in this series will help participants understand, control and reduce stress. This four-course series includes the following modules:

• Stress on the Job
• Resisting Stress
• Assertiveness
• Coping With Anger

 

MLS_stress – Course Fee US $136 – To Purchase Click here

 

 

Teams That Work Series

This series teaches participants practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Participants will also acquire valuable team leadership skills. This two-course series includes the following modules:

• Building Effective Teams
• Leading Effective Teams

 

MLS_teamwk – Course Fee US $136 – To Purchase Click here

 

 

Problem-Solving Through Productive Thinking Series

One of the greatest abilities of leaders — whether in management positions or on the front line — is the ability to see the root of problems and quickly enact effective solutions. This series passes on some of the skills and tips that will help participants to better identify problems, find their causes and get their solutions underway. This four-course series includes the following modules:

• The Concept of Productive Thinking
• Productive Thinking in Principle
• The Productive Thinking Model
• Productive Thinking in Practice

 

MLS_thinki – Course Fee US $136 – To Purchase Click here

 

 

Time Management Fundamentals Series

This series describes specific time-management strategies that participants can apply to make their work time more efficient and productive. This five-course series includes the following modules:

• Evaluating and Improving Time Management
• Organizing Tasks and Creating Uninterrupted Time
• Managing Meetings
• Managing Workload
• Managing Time With Co-Workers

 

MLS_timemg – Course Fee US $136 – To Purchase Click here

 

 
Time Management for Maximum Productivity Series

It always seems like we could use more hours in the day. How can we manage our time and be truly productive in the office and in life? This series introduces participants to the most important rules of time management, including not only how to get more done, but also how to choose the things they do to give the day the biggest impact possible. This two-course series includes the following modules:

• Taming Time
• Prioritizing and Procrastinating

 

MLS_timpro – Course Fee US $136 – To Purchase Click here