PROFESSIONALISM IN THE OFFICE

Develop a Team That Provides a Positive Contribution to the Organization!

Professionalism, courtesy, organizational skills, and flexibility are skills and attributes that are critical to the success of any organization. More often than not, such skills can be in short supply, especially among new and inexperienced employees. So how do you move people from their own “personal style” to consistent professional behavior; including such things as self-evaluation, and the commitment to change that will achieve positive results for the team?

Professionalism in the Office provides the tools needed to develop the essential skills required for personal and team success in today’s work environment – professionalism, effective communication, time management and organization.

A focus on building these skills helps managers and supervisors develop a productive team ready to provide a positive contribution to the success of the organization.

Program Description

Professionalism in the Office will teach the skills needed to be more professional on the job. It emphasizes the positive results when an employee possesses courtesy, work organization, time management skills, effective interpersonal communication skills, knowledge of the organizational culture, and flexibility for change.

This course gives the staff members the opportunity to assess his/her personal performance, and understand their role in the organization and what the corporate culture sees as professional behaviour. Individuals then see the impact that improved performance will have.

Objectives

In this program staff members learn to:

• Recognize the qualities that help an employee to be more professional on the job.
• Develop an awareness of the standards and abilities required for professional job performance.
• Learn how to develop an understanding of their organization’s policies, procedures and philosophy.
• Improve their outlook and motivation.
• Improve interpersonal communication skills.
• Enhance teamwork through improved communications with peers, supervisors, and other co-workers.
• Increase productivity by organizing work, setting priorities, and managing their time effectively.
• Learn how to accept organizational changes and how to benefit from new opportunities.
• Understand that all professional skills and behaviors can be learned, perfected, and used successfully in both the business and world and in his/her personal life.
  

This workbook serves as a companion to the online program. Though not required, the workbook provides the learner with more information, activity worksheets, and Resource Materials. One book is required for each participant. The workbook was designed for use with the classroom version of this course and does not correspond directly to the online course. It is, however, a valuable resource for practicing the skills and for reinforcement. It is highly recommended.

Training Support

Support for Facilitators, Trainers and students is also available by email, teleseminars, or webinars. If you have questions, or would like more information, please contact us

All courses are offered on a 12 month subscription basis.

To Purchase

Professional in the Office is a 1.5 – 2 hour Online Course

US $44

Professional in the Office Online Course Plus Participant Manual

US $64