ACHIEVING COMMUNICATION EFFECTIVENESS
Improved Productively Through Improved Communication Skills
In today’s business environment, with minimal face-to-face interaction and a focus on remote work relationships, good communication is more critical than ever. The ability to send clear, concise messages and listen effectively can mean the difference between successful business relationships and lost productivity.
“I know that you believe that you understood what you think I said, but I am not sure you realize that what you heard is not what I meant.” - Robert McCloskey
Achieving Communication Effectiveness provides the tools needed to function more productively through improved interpersonal communication skills. After building a shared awareness of the value of effective communications, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency.
Administrative and support personnel will learn effective communication techniques – thereby opening the door to dialogue, negotiation, and compromise. Participants will learn to function more productively through improved communication skills. It is a given that people who communicate effectively and who work well with others get tasks done faster and with fewer mistakes. As a result, organizational productivity will increase.
Team leaders will learn how to maintain and enhance the self-esteem of their team members while including them in decisions and basing discussions on behavior, and not on attitude.
Participants will learn to:
Recognize the value of a good self-image in effective communication.
Recognize and begin to overcome barriers to effective listening
Assess personal communication patterns to avoid self-defeating behaviors.
Improve their ability to listen productively.
Identify and overcome barriers to effective listening and responding.
Improve messages by utilizing tools to add confidence and credibility and demonstrate support and empathy.
Improve their ability to interpret messages
Handle conflict constructively.
Communicate effectively, and in a non-manipulative manner, to deal with different behaviors and situations.
Support for Facilitators, Trainers and students is also available by email, teleseminars, or webinars. If you have questions, or would like more information, please contact us
All courses are offered on a 12 month subscription basis.
Achieving Communication Effectiveness is a 1.5 – 2 hour Online Course
Course Fee: $49 Order Now CLICK HERE