COACHING JOB SKILLS

A Positive Approach to Deliver Positive Results

Shouldn’t managers spend their time driving team performance and not developing individual performers?

Our experience is that a manager’s coaching skills have a direct impact on business results. Managers who care enough to both help and train their team members elicit cooperation, win team member confidence, create more successful business units, and ultimately impact an entire organization’s success.

Program Description:

Group Coaching Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching Job Skills involves observing, analyzing demonstrating, and giving feedback. Coaching Job Skills focuses on interpersonal skills, emphasizing communication and improvement of management skills. It is a process of developing relationships with team members– relationships that build the trust and respect that is the foundation of successful organizations.

Coaching Job Skills helps leaders learn how to effectively coach individuals through a process of observation, analysis and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results. Managers and team leaders leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.

Objectives:

Participants completing Coaching Job Skills will be able to:

Understand the special nature of coaching; a one-on-one activity that involves showing a team member how to perform a task.
Distinguish between performance problems that require coaching and those that can best be handled by clearer instructions or by other means.
Understand the importance of observation and analysis before coaching a team member since coaching, like all effective training activities, must be well thought out and carefully planned.
Involve the team member in the coaching process by asking questions and encouraging feedback.
Increase team member accountability by setting up a review. Most often, more than one coaching session is needed to improve performance.

Participant Workbook

Participant Manual This workbook serves as a companion to the online program. Though not required, the workbook provides the learner with more information, exercises, forms, skill practice aids, and tools and resources for applying the skills learned in the course. One book is required for each participant. The workbook was designed for use with the classroom version of this course and does not correspond directly to the online course. It is, however, a valuable resource for practicing the skills and for reinforcement. It is highly recommended.

Training Support

Support for Facilitators, Trainers and students is also available by email, teleseminars, or webinars. If you have questions, or would like more information, please contact us

All courses are offered on a 12 month subscription basis.

To Purchase

Coaching Job Skills is a 1.5 – 2 hour Online Course

US $44