PROGRAM DESCRIPTION

The recommendation begins where the discovery leaves off—with a clear consensus about the customer objectives. Representatives are not selling products and services, they're selling "solutions" that can help the customer reach his or her objectives. The final "confirming question" to the customer in which the representative and the customer agree that they have understood the customers' objectives correctly is the foundation for their recommendation. In this course, your representatives will learn the four-step recommendation process which is an essential part of customer interactions.

WHAT USERS ARE SAYING:

“There aren't a lot of training service providers I've worked with that would invest the time, effort, and willingness to customize their product to ensure their customer's complete satisfaction. Vital Learning, thanks for delighting this customer!”
Ka`ipo Ho, Hospitality & Organizational Culture Consultant, Outrigger Hotels & Resorts

DELIVERY OPTIONS

Making Customer Recommendations is offered as an online course only, that is 1.5 – 2 hours in length.

| Try a Demo! |

	Online Course
	Your Price:$36$39
	Call for Quantity Discounts