"I used to be a member of this team. Now I'm the manager. Do I really have to discipline the non-performers?"

Discussing work performance, especially when that performance does not meet expectations, can be difficult. No one likes to get negative feedback - and giving it can be just as unappealing. But disciplining team members and eliminating performance problems, is a critical management skill. Like most management skills, it is a skill that must be developed to be effective.

Effective Discipline provides the tools necessary to dramatically reduce problem behaviors. By involving team members in performance discussions and gaining their commitment to behavioral change, managers can turn a potentially negative interaction into a positive developmental step.

PROGRAM DESCRIPTION

Effective Discipline helps managers learn effective techniques for addressing problem behaviour. Using communication skills, the manager works to preserve the individual's self-respect and encourage the best kind of discipline - self-discipline.

Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.

Effective Discipline is a 1.5 hour online program, or is offered as a 4-hour workshop designed for 6-18 participants, that includes the following:

• Discipline Focusing on Behaviour
• Self-Discipline
• Using Positive Discipline To Encourage Self-Discipline
• Documenting the Discipline

ORGANIZATIONAL IMPACT:

Effective Discipline will enable managers and team leaders to:

• Use the techniques of effective discipline to eliminate problem behaviour.
• Communicate concerns in terms of behaviour rather than perception or opinion.
• Minimize defensiveness and focus on solutions.
• Reduce conflict avoidance behaviours that undermine team morale, impact perceived fairness and impede overall productivity.
• Review performance to make sure the problem is resolved.
• Recognize the importance of team member participation in defining the problems and solutions.

WHAT USERS ARE SAYING:

“The design of each course allows the learner the ability to interact with each other and the facilitator, enhancing the reinforcement of new behaviours.”
Walter F. Hall, VP, Director, Training & Development, Financial Institute

DELIVERY OPTIONS

Effective Discipline is offered as an online course that is 1.5 – 2.0 hours in length.
To reinforce the learning from this program, it is recommended that you also use the Participant Workbook - it serves as a companion to the class. Though not required, the workbook provides the learner with more information, references for future use and a handy troubleshooting guide for this skill. Designed for use with the classroom version of this course, the participant workbook does not correspond directly to the online course - it is, however, a valuable resource for practice of the skills and for reinforcement and is highly recommended.

The online course and workbook together may be purchased for a special "blended learning" rate.

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	Online Course
	Your Price:$36$39
	Blended (Course & Workbook)
	Your Price:$54$59
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