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Win-Win Negotiations (C-112)
In this course we examine the negotiation process and determine the types of negotiations that cause people the most difficulty. We practice an effective negotiation process that will help you and your customer get to a win/win.
Skill Area – Customer Service
Audience:
- Sales Professionals
- Account Managers
- Anyone selling to customers
Includes 7 Lessons (Approx. 1.5 hours):
- How to Use This Course
- Introduction
- Negotiation Strategies
- Negotiation and Behavioral Styles
- Preparing for and Conduction Negotiations
- Finding the Win-Win
- Knowledge Assessment
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Your Price: $37  $41 |
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Access to all courses and Subscriptions is available for 12 months from date of enrolment
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