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Reinforcing Your Understanding Of Behavioural Styles for Customer Service (S125)
A shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
Skill Area – Customer Service
Audience:
- Leaders/Management Professionals
- Sales Professionals
- Customer Service/Care Professionals
- Anyone familiar with Behavioral Styles that wants to refresh their understanding (See the full Understanding Behavioral Styles course below for details)
7 Lessons (Approx. 1 hours):
- How to Use This Course
- Introduction
- Recognizing Behavioral Styles
- Improve Your Performance
- Reading and Reacting to People
- Practical Application of Knowledge
- Knowledge Assessment
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Your Price: $20  $22 |
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Access to all courses and Subscriptions is available for 12 months from date of enrolment
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