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Handling Customer Complaints (C-100)
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.
Skill Area – Customer Service
Audience:
- Customer Service/Care Professionals
- Account Managers
- Sales Professionals
- Anyone working with customers
4 Lessons (Approx. 45 Minutes):
- How to Use This Course
- Introduction
- A Process for Overcoming Objections and Complaints
- Reframing
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Your Price: $37  $41 |
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Access to all courses and Subscriptions is available for 12 months from date of enrolment
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