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Customer Focused Sales Interviews (C-104)
In this course you will learn professional sales interviewing techniques that will help you establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win.
Skill Area – Customer Service
Audience:
- Sales Professionals
- Customer Service/Care Professionals
- Account Managers
- Anyone identifying customer needs
9 Lessons (Approx. 2 hours):
- How to Use This Course
- Introduction
- Questions Are the Answer
- Overview of the F.I.N.D. System
- F.I.N.D. System in Detail
- After the Sales Interview
- F.I.N.D. Interview Example
- Practical Applications of Knowledge
- Knowledge Assessment
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Your Price: $37  $41 |
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Access to all courses and Subscriptions is available for 12 months from date of enrolment
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